Amenities

Coat & Parcel Check

Coat and parcel check service is available in the Lower Lobby. There are facilities to leave coats in private member lounges and the Grand Ring box vestibules.

Patron Services

Patron Services are located at the coat check within the Lower Lobby. The Four Seasons Centre offers the following patron services:

  • A limited number of back supports, binoculars and hearing assistive devices can be rented from Patron Services in the Lower Lobby. Identification with deposit is required.
  • There are a limited number of booster seats available at Patron Services in the Lower Lobby on a first-come, first-served basis.
Washroom Facilities

The Four Seasons Centre has one washroom for every 20 patrons, two-thirds of which are for women. There are washrooms in the Lower Lobby, Grand Ring, and Rings 3, 4 and 5. The Orchestra Level is serviced by facilities in the Lower Lobby and the Grand Ring. Every washroom is wheelchair accessible.

Accessibility

All levels of the Four Seasons Centre can be reached by elevator. There are designated seating locations in multiple price levels throughout the auditorium, which can accommodate patrons in wheelchairs, except on Ring 5. In addition, there are a number of transfer-arm seats on all levels.

A limited number of parking spaces in the underground parking garage are reserved for patrons requiring a wheelchair location, subject to availability.

Please inform the ticket services representative of your needs when you purchase tickets.

Elevators

Three large elevators are available to carry audience members quickly and efficiently to every level of the Four Seasons Centre. Elevators are also available to carry patrons from the parking garage and Osgoode Subway Station to the main entrance.

Private Lounges

In addition to the Isadore and Rosalie Sharp City Room lounges, the Four Seasons Centre has several private lounges. On the Grand Ring level overlooking Queen Street and Osgoode Hall is the Henry N. R. Jackman Lounge, with a bar, washrooms and private coat check for members of the President’s Council and COC sponsors. On Ring 3 we offer a private lounge for Friends of the COC.

Food & Beverage Service

There are bars and concessions throughout the facility, which offer beverages and snacks. All refreshments and snacks can be pre-ordered so that they will be ready at intermission.

Please note that the bars and parking garage are cash-only.

Opera Shop

A selection of opera merchandise, including CDs, DVDs, books, opera-related merchandise and giftware, is available for sale at the kiosk on the main level of the Isadore and Rosalie Sharp City Room.

Please note that the Opera Shop accepts cash, debit and credit cards.

SURTITLES™

The use of SURTITLES™, simultaneous translations projected onto a screen above the stage, was pioneered by the Canadian Opera Company. The Four Seasons Centre utilizes SURTITLES™ throughout opera performances.

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