Subscriber Benefits

Already a subscriber and looking to exchange, transfer, or return your tickets?

EXCHANGE, TRANSFER, RETURN


THE BEST WAY TO EXPERIENCE OPERA

Order a Premier, Pick4, or See3 subscription by May 15, 2020 to guarantee the best access and benefits to this historic season — including the COC’s first-ever Parsifal.

Explore the COC's historic 20/21 season here.

Subscribe here.



PREMIER SUBSCRIBER BENEFITS

BEST SEATS, BEST PRICES

  • Lock in the very best prices for all six operas, including Wagner’s Parsifal
  • Enjoy the best seats in your chosen section
  • Keep your same seats from year to year
  • Premier patrons are first in line for upgrades/seating requests from year to year

WORRY-FREE FLEXIBILITY

  • Free and unlimited ticket exchanges
  • If you can no longer attend a performance, return your tickets for a tax receipt
  • Break down your subscription price into four easy instalments

ENHANCED EXPERIENCE

  • Purchase additional tickets ahead of the general public
  • Enjoy our best “bring a friend” discount on additional tickets
  • Purchase tickets to our signature special events ahead of the general public
  • Invitation to the complimentary 21/22 Season Reveal Celebration

Premier subscribers save ever more and enjoy better seats than a See3 or Pick4 subscriber.

PICK4 SUBSCRIBER BENEFITS


  • Enjoy fantastic flexibility by choosing any four operas on any date
  • Save over See3 subscribers and single ticket buyers
  • Enjoy unlimited low-cost ticket exchanges
  • Priority seating before See3 subscribers and single ticket buyers
  • Early access to single tickets and exchanges
  • Purchase tickets to our signature special events ahead of the general public
  • A greater “bring a friend” discount on additional tickets compared to See3 subscribers
  • If you can no longer attend a performance, return your tickets for a tax receipt
  • Break down your subscription price into four easy instalments
  • Invitation to the complimentary 21/22 Season Reveal Celebration

Pick4 subscribers enjoy greater savings and enhanced priority seating compared to See3 subscribers.


SEE3 SUBSCRIBER BENEFITS


  • Sample our monumental season by choosing any three operas on any date
  • Save over single ticket buyers
  • Lower-cost ticket exchanges compared to the general public
  • Priority seating before the public
  • Early access to single tickets and exchanges
  • Purchase tickets to our signature special events ahead of the general public
  • “Bring a friend” discount on additional tickets
  • If you can no longer attend a performance, return your tickets for a tax receipt
  • Break down your subscription price into four easy instalments
  • Invitation to the complimentary 21/22 Season Reveal Celebration

SUBSCRIBE NOW




2020/2021 KEY DATES FOR SUBSCRIBERS


May 15 - 
RENEWAL DEADLINE

Order by May 15 to guarantee access to Parsifal tickets at subscriber-exclusive prices. Returning Premier subscribers must renew by this date to lock in their seats.


July 13 - 
MEMBER PRESALE

Members get first access to single tickets and exchanges.


July 14 - 
MONUMENTAL PRESALE

Monumental Campaign donors ($1,000+) can access single tickets and exchanges.


July 15 - 
SUBSCRIBER PRESALE

Subscribers can access single tickets and exchanges.


July 17 - 
eOPERA SUBSCRIBERS PRESALE

Our monthly e-newsletter subscribers can access single tickets. Sign up here.


July 20 - 
PUBLIC ONSALE

Tickets go on sale a month earlier than usual to accommodate demand for our historic Parsifal.


August 4 - 
NIGHTSOUT ONSALE

Specially priced multi-ticket packages go on sale for patrons under 30.


August 31 - 
OPERA UNDER 30 SINGLE TICKET ONSALE

Single tickets go on sale at exclusive prices from $22 for young patrons under 30.


November 4 - 
ENSEMBLE STUDIO COMPETITION

Canada’s next generation of opera stars compete to wow the judges — and you! Order your competition tickets with your subscription to get access to the best seats, months ahead of the general public. Learn more about this thrilling vocal showcase.



EXCHANGES, TRANSFERS, RETURNS


Tours of the Four Seasons Centre include backstage access!

Subscribers receive $5 off the regular ticket price by using promo code FSCTOUR.
  • HOW TO EXCHANGE

    Subject to availability, tickets may be exchanged for another performance date of the same opera. Exchange requests must be received by the COC at least one business day prior to the original performance date. Exchanges are free for Premier subscribers. All Pick, Flexible and individual ticket exchanges are subject to a per-ticket service charge.

    To exchange tickets, complete the exchange request form below or call 416-363-8231 during regular business hours.
     

    HOW TO TRANSFER A TICKET

    If you are unable to attend a performance and wish to transfer your seats to a friend, the COC now offers no-cost online ticket transfers, available up to two hours before a performance. Simply complete the online form, including your account details and the name and email address of the individual you wish to transfer your tickets to, and we will complete your request and email them digital print-at-home tickets. Once confirmed, please destroy your original tickets as they will be void. Remember, the COC must receive your transfer request at least two hours prior to the performance time, and transferred tickets cannot be subsequently returned for a tax receipt.

    HOW TO RETURN TICKETS FOR A CHARITABLE TAX RECEIPT

    If you are unable to exchange or transfer your subscription tickets, as a charitable organization, the COC can issue the purchaser a tax receipt for the face value of the tickets. Tax Receipts must be arranged one business day prior to your scheduled performance  – past performance tickets cannot be returned for a tax receipt – and there are no refunds. Ticket returns cannot be used towards member programs, and Flexible subscription and individual tickets are not eligible.

  • Policies and Services

    Lost tickets may be replaced in advance by contacting Ticket Services at 416-363-8231 or [email protected]. If you forget your tickets on the day of the performance, we will gladly replace them free of charge at the Four Seasons Centre Box Office prior to curtain.

    Have questions about cameras, mobile devices, latecomers, or young children? Check our policies.

    Information about Four Seasons Centre amenities and services, including coat check, washrooms, binocular rentals, accessibility, parking, TTC access, and food and drink can be found here.

    New to the opera? Check our FAQs.


Phone: 416-363-8231

Toll Free: 1-800-250-4653

Contact Page

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